As each item is custom-made just for you

We require a processing period of 3-5 business days to create and prepare your product for shipment.

Once your item has been processed and shipped, we'll send you shipping detail to your email.

Estimated delivery time is approximately 2-3 weeks. 

Returns & Refunds

We accept returns and will issue a refund if the mistake is on our end (e.g., wrong size, color, or a defective product).

Order Issues

If the issue is due to a customer mistake, please contact us. We may be able to offer a discount on a new order to help you resolve the problem.

For any issues with your order, please reach out to us at sp@cruzeon.store  so we can help you find a solution.